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mass customization
lean manufacturing

We offer a variety of services designed to make your key business processes lean. We focus on the value stream and the ways to eliminate waste and variability. Remember, lean is about speed and getting it right the first time!

  • Two-Day Assessment - a quick and low-risk way to get a valuable outside viewpoint and recommendations.
  • Focusing your Strategy - we work with you to identify the key processes that support your corporate identity, and develop a roadmap for change.
  • Lean Implementations - help you execute your chosen strategies.

I. Two-Day Assessment

Benefits

  • Third-party evaluation of your ability to execute those tasks most important to your customers quickly and reliably.
  • A facilitated discussion on lean strengths and weaknesses.
  • Preliminary identification of key processes needing basic changes.
  • Suggestions for short-term improvements.
  • Groundwork laid for change.


Features

  • Get an outsider's expert overview on your key processes
  • On-site interviews, tour of your facility, observation and analysis, culminating in an executive meeting to review our findings and recommendations for action.
II. Focusing your Strategy

Benefits

  • Ensures that your time and money will be spent on improving processes that delight your customers and increase sales and profits
  • Broadens your understanding of your key business processes
  • Structures thinking about how market maturity and technology can change the relative importance of business processes over time

Features

  • Making explicit the identity your company wants to have with its customers - "the customer experience."
  • Helping you identify those processes that create or support this identity.
  • Coaching your efforts to prioritize improvements and develop a roadmap for change.

III. Lean Implementations

"In the early 1980's, a survey of management consultants reported that fewer than 10 percent of effectively formulated strategies were successfully implemented. More recently, a 1999 Fortune cover story of prominent CEO failures concluded that the emphasis placed on strategy and vision created a mistaken belief that the right strategy was all that was needed to succeed. "In the majority of cases - we estimate 70 percent-the real problem isn't {bad strategy but}…bad execution," asserted the authors."

- The Strategy-Focused Organization, Harvard Business School Press, Robert S. Kaplan and David P. Norton, 2001



Benefits

  • Become closely integrated with both customers and suppliers.
  • Develop quality products on-time and on-budget.
  • Improve quality and reliability of both products and services.
  • Provide fast and consistent delivery of products to your customers.
  • Eliminate waste.
  • Reduce inventory exposure and costs.

Features

  • Target improvements to support your strategy, and deliver maximum results with the least amount of time and money.
  • Introduce cross-industry and cross-company ideas and practices.
  • Bring together departmental viewpoints for objective solutions that are best for the company as a whole.
  • Ensure that processes are collaborative, not fragmented.
  • Accelerate the rate of change by using an outsider to coach change efforts.



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