Reduce Fulfillment Time Increase Flexibility Organize for Mass Customization Collaborate with Engineering Collaborate with Suppliers in Fulfillment Outsource for the Right Reasons Improve Quality and Reliability Eliminate Production Losses

• Make what you need when you need it - make today what you sell today
• Change quickly to the next model
• Adjust capacity by assigning resources based on daily demand
• Outsource production to spread the risk
• Train associates to be multi-skilled - several processes and operations

• Make to schedule to reduce the number of setups
• Allow few changes to standard products
• Provide little or no product customization
• Have fixed, dedicated lines
• Keep manufacturing in-house (vertical integration)
• Promote little cross-training of personnel

• Provides fast market response
• Lets you make only what you need
• Lowers the risk
• Makes a wide variety of custom products

"'Within a few months after the system went online in February, 1999, "we were able to reduce our response time from 21 days to an hour', says Dodson (Elamex)." - The Web of Quality, Business Week, June 26, 2000